Legal

"Platform" means the UniGig website, application and related services operated by the First Party.

"First Party" means APAAG Solutions Lab, operating the Platform under the name UniGig, acting in its own name and on its own account in respect of every gig facilitated through the Platform. Registration and incorporation particulars of the First Party are available on request from legal@unigig.in.

"Second Party" means any person or entity that posts a gig on the Platform seeking the performance of digital or knowledge based work.

"Third Party" means any person who registers on the Platform to perform gigs on a freelance or independent contractor basis.

"Agreement" means this Platform Services Agreement, together with the Privacy Policy and the Terms and Conditions set out below, each of which is incorporated by reference.

"Gig" means a discrete unit of digital or knowledge based work posted by a Second Party and made available for performance by a Third Party through the Platform.

Headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa.

The First Party engages with the Second Party and with the Third Party under separate arrangements, each governed by this Agreement. The First Party is not a passive intermediary. It takes on the performance of each Gig in its own name as principal, and separately engages a Third Party to carry out that performance.

Accordingly, the contractual relationship for delivery of a Gig runs between the Second Party and the First Party, and separately between the First Party and the Third Party performing the work. No direct contractual privity is created between the Second Party and the Third Party by virtue of this Agreement alone.

Nothing in this Agreement shall be construed as creating a partnership, joint venture, agency or employment relationship between the First Party and any Second Party or Third Party. A Third Party performs Gigs as an independent contractor and not as an employee, worker, or agent of the First Party in the sense that would attract statutory employment benefits.

The Platform facilitates the posting, matching, performance and payment of Gigs limited to remote, digital and knowledge based categories of work, including without limitation tutoring, writing and editing, design, data entry, research, translation, transcription, video editing, and technical or coding support.

The First Party reserves the right, in its sole discretion, to decline, remove or restrict any Gig posting that falls outside the categories of work it supports, or that it otherwise determines to be unsuitable for the Platform.

The First Party does not guarantee the availability of any particular Gig, the availability of a Third Party to perform any particular Gig, or any specific volume or frequency of work for a Third Party.

A person must be at least eighteen years of age and possess the legal capacity to enter into a binding contract in order to act as a Second Party or Third Party on the Platform. Access is not currently extended to persons under the age of eighteen.

Each Second Party and Third Party represents that all information provided during registration is true, accurate and complete, and undertakes to keep such information updated.

The Second Party shall pay the First Party the agreed price for a Gig, as confirmed at the time of posting or acceptance. The First Party shall in turn remit payment to the Third Party who performs the corresponding work, in accordance with the payout terms displayed on the Platform at the relevant time.

The First Party's revenue on each transaction is the difference between the amount payable by the Second Party and the amount payable to the Third Party, and this difference is disclosed to the Second Party prior to confirmation of payment. The precise commission or fee percentage retained by the First Party is set out in the fee schedule published on the Platform and is available on request from legal@unigig.in.

Payouts to a Third Party may be subject to a periodic earning threshold and to statutory registration or contribution requirements applicable to platform based work under Indian law, each as published on the Platform and amended by the First Party from time to time to reflect changes in applicable law.

Except as required by applicable law, all fees are payable in Indian Rupees and are non refundable once a Gig has been marked complete.

Subject to full payment, all rights, title and interest in the deliverables produced by a Third Party in the performance of a specific Gig shall vest in the Second Party upon completion and payment, save for any pre-existing intellectual property of the Third Party incorporated into the deliverable, which shall remain the property of the Third Party and is licensed to the Second Party to the extent necessary to use the deliverable for its intended purpose.

The First Party retains all rights, title and interest in the Platform itself, including its software, design, trademarks and content, and no license to any of the foregoing is granted to a Second Party or Third Party except as necessary to use the Platform in accordance with this Agreement.

Each party shall keep confidential any non-public information disclosed to it by another party in connection with a Gig or this Agreement, and shall use such information solely for the purpose of performing its obligations, except where disclosure is required by law or by a competent governmental authority.

This obligation shall survive the completion of any Gig and the termination of this Agreement.

Each Second Party represents that it has the right to commission the work described in a Gig and that its use of any deliverable will not infringe the rights of any third party.

Each Third Party represents that it possesses the skill, experience and any licenses necessary to perform the Gigs it accepts, and that its work product will be its own original work, save for material properly licensed or in the public domain.

Except as expressly set out in this Agreement, the Platform is provided on an "as is" and "as available" basis, and the First Party makes no warranty, express or implied, as to the quality, timeliness or fitness for purpose of any Gig performed by a Third Party.

This Agreement is effective from August 28, 2026, and takes effect as to a given Second Party or Third Party upon that party's registration on the Platform, continuing until terminated in accordance with this clause.

A Second Party or Third Party may close its account at any time. The First Party may suspend or terminate access to the Platform, with or without notice, where it reasonably believes a breach of this Agreement, applicable law, or the Platform's stated categories of permitted work has occurred.

Termination shall not affect any accrued rights or obligations, including the obligation to complete payment for Gigs already performed and the confidentiality obligations under clause 7.

To the maximum extent permitted by applicable law, the First Party's aggregate liability arising out of or in connection with this Agreement, whether in contract, tort or otherwise, shall not exceed the fees actually retained by the First Party in respect of the Gig giving rise to the claim, subject to a monetary cap to be set out in the fee schedule published on the Platform. Details of the applicable cap are available on request from legal@unigig.in.

The First Party shall not be liable for any indirect, incidental, special or consequential loss, including loss of profit, loss of business or loss of data, arising out of the use of the Platform or the performance or non-performance of any Gig by a Third Party.

Nothing in this clause shall exclude or limit liability that cannot lawfully be excluded or limited, including liability for fraud or wilful misconduct.

Each Second Party and Third Party shall indemnify and hold harmless the First Party against any claim, loss, liability or expense arising from its breach of this Agreement, its provision of inaccurate information, or its infringement of the rights of any third party.

No party shall be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disaster, war, civil unrest, governmental action, or failure of public infrastructure or telecommunications networks, provided that the affected party gives prompt notice and uses reasonable efforts to mitigate the effect of such circumstances.

The parties shall first attempt to resolve any dispute arising out of or in connection with this Agreement through good faith negotiation.

Should a dispute remain unresolved within thirty days of one party notifying the other in writing, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, conducted by a sole arbitrator appointed by mutual agreement of the parties, with the seat and venue of arbitration at Bengaluru, Karnataka and the language of proceedings in English.

Nothing in this clause shall prevent either party from seeking urgent interim relief from a court of competent jurisdiction.

This Agreement is governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Subject to clause 13, the courts of competent jurisdiction at Bengaluru, Karnataka shall have exclusive jurisdiction over any matter not referred to arbitration.

Notices under this Agreement shall be given in writing through the contact details or in-platform notification channels associated with a party's registered account.

Neither party may assign this Agreement without the prior written consent of the other, save that the First Party may assign this Agreement in connection with a merger, acquisition or sale of substantially all of its assets.

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced by a valid provision that most closely reflects its original intent.

This Agreement, together with the Privacy Policy and Terms and Conditions below, constitutes the entire agreement between the parties in respect of its subject matter and supersedes all prior discussions and understandings.

No failure or delay by a party in exercising any right under this Agreement shall operate as a waiver of that right. The First Party may amend this Agreement from time to time by publishing an updated version on the Platform, with continued use of the Platform after such publication constituting acceptance of the amended terms.

This Privacy Policy describes how the First Party collects, uses, discloses and safeguards personal information provided by a Second Party or Third Party in connection with use of the Platform.

Identity and contact information, including name, email address and phone number, provided at the time of registration.

Government identification information, including Aadhaar details, where a Third Party registers for statutory worker registration in connection with performing Gigs.

Financial information, including bank account or unified payments interface details, necessary to process payments.

Transaction information, including a record of Gigs posted, applied to, accepted and completed, and the amounts paid or received in connection with each.

Personal information is processed to operate the Platform, to facilitate the matching of Second Parties and Third Parties, to process payments, to comply with statutory registration and reporting obligations applicable to platform based work, and to communicate with account holders regarding their use of the Platform.

Personal information may be disclosed to the payment service provider engaged to process payouts, to the government portals through which statutory worker registration and welfare contributions are administered, to the First Party's professional advisers, and to any governmental or regulatory authority legally entitled to require such disclosure.

The First Party does not sell personal information to third parties and does not disclose personal information for advertising purposes.

Personal information is retained for as long as an account remains active, and thereafter for the periods required to satisfy applicable statutory, tax and record keeping obligations, following which it is securely deleted or anonymised.

The First Party maintains reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction, commensurate with the sensitivity of the information concerned.

A Second Party or Third Party may request access to, correction of, or erasure of personal information held about it, subject to the First Party's ability to retain records required by applicable law, and may withdraw consent to processing by closing its account, without prejudice to processing already lawfully carried out.

Complaints or queries relating to this Privacy Policy may be addressed to Apoorv Gadiya, the Grievance Officer designated by the First Party, at legal@unigig.in, as required under applicable Indian law.

The First Party may update this Privacy Policy from time to time. Material changes will be indicated by an updated effective date at the top of the Legal page, and continued use of the Platform following such update constitutes acceptance of the revised policy.

By registering for or using the Platform, a Second Party or Third Party agrees to be bound by these Terms and Conditions, the Platform Services Agreement above, and the Privacy Policy above, each as amended from time to time.

An account holder must provide accurate registration information, must be at least eighteen years of age, and is responsible for maintaining the confidentiality of its account credentials and for all activity conducted through its account.

A Second Party shall describe each Gig accurately and completely. A Third Party shall represent its skills and qualifications accurately and shall perform accepted Gigs with reasonable skill and care. Payment details submitted by either party must be accurate and belong to the party submitting them.

An account holder shall not post or accept a Gig outside the categories of work supported by the Platform, misrepresent the nature of a Gig or its own qualifications, attempt to circumvent the Platform's payment mechanism, or engage in conduct that is unlawful, fraudulent or that infringes the rights of any third party.

The First Party may suspend or terminate an account that breaches these Terms and Conditions, with the account holder remaining liable for any obligations accrued prior to suspension or termination.

The First Party may modify, suspend or discontinue any feature of the Platform at its discretion, and shall use reasonable efforts to provide notice of any change that materially affects an account holder's use of the Platform.

These Terms and Conditions are governed by the laws of India and are subject to the dispute resolution and jurisdiction provisions set out in clauses 13 and 14 of the Platform Services Agreement above.

Questions regarding these Terms and Conditions may be directed to the First Party at legal@unigig.in.